TwinPersona (“we,” “us,” “our,” or “the Company”), operating the website TwinPersona (the “Site”) at shop.twinpersona.store, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.

By using our Site, you consent to the data practices described in this policy.

  1. Information We Collect
    We collect several types of information from and about users of our Site:

Personal Data: Information that identifies you, including:

Name

Shipping and Billing Address

Email Address

Phone Number

Payment Information (processed securely through third-party payment gateways; we do not store full payment card details)

Purchase History

Derivative Data: Technical information automatically collected when you visit, including IP address, browser type, operating system, pages visited, and access times.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance site functionality, remember preferences, and analyze user behavior.

  1. How We Use Your Information
    We use collected information to:

Process and fulfill your orders

Communicate with you about your orders or inquiries

Send marketing communications (you may opt out anytime)

Improve our website, products, and services

Prevent fraud and ensure site security

Comply with applicable laws and regulations

  1. Sharing Your Information
    We do not sell or rent your Personal Data to third parties. We may share information only:

With service providers (e.g., shipping carriers, payment processors) who assist in our operations under confidentiality agreements

When required by law or legal process

In connection with a merger, sale, or transfer of company assets

  1. Data Security
    We implement industry-standard security measures to protect your information. However, no online transmission or storage system is 100% secure; we cannot guarantee absolute security.
  2. Your Rights
    Depending on your location, you may have the right to:

Access and receive a copy of your personal data

Correct inaccurate data

Request deletion of your data

Opt out of marketing communications
To exercise any of these rights, please contact us at 2911488216@qq.com.

  1. Third-Party Links
    Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites and encourage you to review their privacy policies.
  2. Changes to This Policy
    We may update this Privacy Policy periodically. We will post the revised version on this page and update the “Last Updated” date.
  3. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us at:

Company: Luoyang Fuyang Trading Co., Ltd.

Address: Room 601, Unit 1, Building 1, Courtyard 8, Bonan Road, Nanxin Street, Xigong District, Luoyang City, Henan Province, P.R. China

Email: 2911488216@qq.com

Phone: +86 18537996768